Cookie Policy

Last Updated: July 01, 2023

This Cookie Policy explains how Nova Solutions (“we,” “us,” or “our”) uses cookies and similar technologies to recognize you when you visit our Website. It explains what these technologies are and why we use them, as well as your rights to control our use of them.

Any capitalized terms not defined herein shall have the meanings ascribed to them in our Terms of Use.
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1. Definition of Cookies

Cookies are small data files placed on your computer or mobile device when you visit a website. Cookies are widely used by website owners to make their websites work, or to work more efficiently, as well as to provide reporting information.

Cookies set by the website owner (in this case, Novatrade Solutions) are called "first-party cookies." Cookies set by parties other than the website owner are called "third-party cookies." Third-party cookies enable third-party features or functionality to be provided on or through the website (e.g., advertising, interactive content, and analytics).
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2. Why We Use Cookies

We use first-party and third-party cookies for several reasons. Some cookies are required for technical reasons in order for our Website to operate, and we refer to these as "essential" or "strictly necessary" cookies. Other cookies also enable us to track and target the interests of our users to enhance the experience on our Online Properties.

Specifically, we use cookies to:

- Facilitate the Ordering Process: Ensure that your selections are remembered as you navigate through the Order Form.
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- Authentication: Maintain your "logged-in" status during your session for a seamless user experience.
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- Customer Support: Enable the 24/7 Live Chat functionality, allowing you to communicate with our support team.
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- Security: Protect transaction integrity and secure webmail communications.
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- Analytics: Utilize Google Analytics to monitor website traffic and user behavior to improve our Services.

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3. Types of Cookies Used
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- Session Cookies: These are temporary files that expire once you close your web browser. They are essential for security and navigating the site during a single visit.
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- Persistent Cookies: These remain on your device for a set period or until you delete them. They allow us to recognize you as a returning visitor and remember your preferences between sessions.

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4. Managing and Disabling Cookies

You have the right to decide whether to accept or reject cookies. You can exercise your cookie rights by setting your preferences in your web browser.

Please Note: If you choose to reject or disable cookies, you may still use our Website, though your access to some functionality and areas of our Website may be significantly restricted. For example, you may find it impossible to place a new Order or access your account dashboard.
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5. Third-Party Analytics

We use Google Analytics to understand how visitors engage with our Website. The information generated by the cookie about your use of the Website (including your IP address) will be transmitted to and stored by Google. This data is used solely for the purpose of evaluating website activity and providing statistical reports.

- To learn more about managing or deleting cookies, please visit All About Cookies.
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- To opt out of being tracked by Google Analytics across all websites, visit Google Analytics Opt-out.

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6. Privacy Assurance

Novatrade Solutions does not use cookies to collect personally identifiable information (PII) that could be used to establish your identity without your explicit consent. All data collected via cookies is handled in accordance with our Privacy Policy.
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7. Contact Us

If you have any questions about our use of cookies or other technologies, please email us at support@novasolut.com.